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Post-Federal Shutdown Information

If you are a federal employee who was impacted by the recent federal shutdown and filed an Unemployment Insurance claim in New York, please be advised of the following information.

As the Federal shutdown has come to an end, federal agencies have started to issue retroactive pay to furloughed and excepted employees. The New York State Department of Labor will be sending questionnaires to affected claimants in the coming weeks. These questionnaires will ask you to clarify certain information about your claim, and the back pay that you may have received. Please do not send any reimbursements for any benefits that you have received until you get a determination letter instructing you to do so. Any payments received prior to your determination letter being issued cannot be processed and will not be applied to your account.

If you have any questions, you may contact the telephone claims center at 888-209-8124 to speak with a representative. 

Resources Claimant Handbook & Frequently Asked Questions

Unemployment Insurance Handbook

The handbook provides general information for Unemployment Insurance benefits. Find this document in English and various other languages.

Frequently Asked Questions

Get answers to your questions about Unemployment Insurance.

Report Fraud
UI Fraud and Identity Theft
The Department of Labor works very hard to protect the integrity of our agency and programs. To combat and stop unemployment insurance (UI) fraud and identity theft, we work actively alongside local, state and federal law enforcement agencies, government agencies, claimants, and employers in New York State and around the country. NYS DOL has launched a new online fraud resource with important information about protecting your identity from fraudsters, including guidance on how to report fraud, protect your personal information, and observe safe online practices.
Calculators
Tools to Help You
These tools are designed to give you estimations of your benefit rate, and how working part time could impact your benefits.

Assistance

Claimant Advocate Office

Advocates provide free, impartial and confidential services that help claimants, particularly those with limited English proficiency or other barriers, understand their rights and responsibilities under Unemployment Insurance Law.

Hearings & Appeals

If you are found ineligible to receive unemployment insurance benefits, you will receive a determination explaining the reason. If you disagree, you may request a hearing within 30 days from the date of the determination.

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