Unemployment Insurance Assistance
Latest Updates
What You Need to Know
  • Overpayment Update - 4/29/21: NYS DOL has sent notices regarding overpayments of unemployment benefits. If you have questions about your notice of overpayment, visit our Overpayment Waiver and Appeal Process webpage.
  • MEUC Update – 3/25/21: The Mixed Earner Unemployment Compensation (MEUC) program is now available for eligible claimants for the benefit weeks ending January 3, 2021 to September 5, 2021. To see if you are eligible and to apply for the program, visit on.ny.gov/meuc.
  • American Rescue Plan Update – 3/16/21: The American Rescue Plan has been signed into law, extending unemployment benefits for millions of Americans. As we work on guidance, New Yorkers who continue to be unemployed may continue certifying for benefits. PUA recipients, UI recipients who are not at their benefit year ending (BYE) date, and UI recipients who are not required to reapply at their BYE date should continue receiving benefits without lapse. UI recipients who must reapply after their benefit year ending (BYE) date will receive the benefits they are due after their new application has processed. For more information, see our American Rescue Plan FAQ.
  • Benefit Year Ending (BYE) Update – 3/8/2021: NYS DOL has released new guidelines on how UI recipients should proceed if still unemployed when they reach their BYE date. UI recipients may qualify for extended benefits under the federal extension or for a new UI claim, depending on their work history and wages earned since filing their initial claim in 2020. Visit on.ny.gov/bye for important information on this updated guidance. (En Español)
  • PUA claimants who continue to be unemployed when they reach their initial BYE date do not need to reapply for benefits. Instead, PUA claimants should continue to certify weekly while unemployed to continue receiving the benefits they are eligible for.
  • Important FAQs and Information:  Apply to Shared Work Program | Returning to Work and UI | DocuSign FAQs | Find an ATM Near You | How to Switch to Direct Deposit | New York Forward Returning Worker Bill of Rights | NY Project Hope Emotional Support
Report Fraud
UI Fraud and Identity Theft
The Department of Labor works very hard to protect the integrity of our agency and programs. To combat and stop unemployment insurance (UI) fraud and identity theft, we work actively alongside local, state and federal law enforcement agencies, government agencies, claimants, and employers in New York State and around the country. NYS DOL has launched a new online fraud resource with important information about protecting your identity from fraudsters, including guidance on how to report fraud, protect your personal information, and observe safe online practices.
Tools to Help You
These tools are designed to give you estimations of your benefit rate, how many weeks of ebenfits you are eligible for and how working part-time could impct your benefits.
Claimant Handbook & Frequently Asked Questions
Unemployment Insurance Handbook

The handbook provides general information for Unemployment Insurance benefits. Find this document in English and various other languages.

Frequently Asked Questions

Get answers to your questions about Unemployment Insurance.

Claimant Advocate Office

Advocates provide free, impartial and confidential services that help claimants, particularly those with limited English proficiency or other barriers, understand their rights and responsibilities under Unemployment Insurance Law.

Hearings & Appeals

If you are found ineligible to receive unemployment insurance benefits, you will receive a determination explaining the reason. If you disagree, you may request a hearing within 30 days from the date of the determination.