We Are Your DOL
Your DOL’s mission is to provide outstanding services to our customers - the workers and businesses that call New York home.
We help New Yorkers find the careers they will love by connecting them to employment, training, and up-skilling opportunities.
We build and support New York’s businesses, helping them find qualified workers and keeping them informed about tools and incentives to make their businesses thrive.
We empower and protect New York’s workers by supporting the unemployed and by ensuring all workers have a safe workplace where they receive a fair wage.
Learning and Leading Through Crisis
NYSDOL and the Covid-19 Pandemic
Three years ago, the COVID-19 pandemic created the greatest economic crisis in our nation’s history. Here in New York, a statewide lockdown shuttered thousands of businesses and left millions of New Yorkers out of work and uncertain about what the future would hold – and we know many New Yorkers felt those effect first-hand. At the New York State Department of Labor (NYSDOL), we faced the inconceivable challenge of helping nearly 5 million New Yorkers get the unemployment insurance and new federal benefits they so desperately needed.
It was the most difficult time in the history of NYSDOL, but it would also inspire a response that completely reshaped who we are as an agency.
Our report “NYSDOL and the COVID 19 Pandemic: Leading and Learning Through Crisis" provides a detailed recounting of NYSDOL’s response to the COVID-19 crisis, placed in the context of where we were as an agency up to and during the height of the outbreak, and how we have grown since. We created this report in the spirit of transparency, offering an honest recounting of the circumstances that left us overwhelmed in the beginning of the pandemic, and the steps we took to get us through the long road ahead.
We see this report as not only evidence of NYSDOL’s successful response to the COVID-19 pandemic, but also of our commitment to improving the department so that we can best serve the people of New York State for generations to come.
It was the most difficult time in the history of NYSDOL, but it would also inspire a response that completely reshaped who we are as an agency.
Our report “NYSDOL and the COVID 19 Pandemic: Leading and Learning Through Crisis" provides a detailed recounting of NYSDOL’s response to the COVID-19 crisis, placed in the context of where we were as an agency up to and during the height of the outbreak, and how we have grown since. We created this report in the spirit of transparency, offering an honest recounting of the circumstances that left us overwhelmed in the beginning of the pandemic, and the steps we took to get us through the long road ahead.
We see this report as not only evidence of NYSDOL’s successful response to the COVID-19 pandemic, but also of our commitment to improving the department so that we can best serve the people of New York State for generations to come.
Services From The
Department of Labor
Helping You Find the Career You Love
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Get the resources and help you need to find a job, explore career options and learn about the variety of programs offered.
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Building and Supporting New York's Businesses
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Whether your business is growing by leaps and bounds or struggling in today's difficult climate, we're here to help.
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Empowering and Protecting New York's Workforce
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Learn more about how we’re safeguarding workplaces and protecting workers.
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Unemployment Insurance
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Learn how we assist New Yorkers who have lost their jobs through no fault of their own with Unemployment Insurance.
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Budget and Transparency Plan
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The NYSDOL has undertaken a Department-wide examination of its operations to identify opportunities to increase our transparency, including - empowerment through data transparency, leveraging technology tools to work smarter, and engaging our community partners.
Work & Labor in New York and Beyond
The History and Future
