Your DOL’s mission is to provide outstanding services to our customers - the workers and businesses that call New York home.
We help New Yorkers find the careers they will love by connecting them to employment, training, and up-skilling opportunities.
We build and support New York’s businesses, helping them find qualified workers and keeping them informed about tools and incentives to make their businesses thrive.
We empower and protect New York’s workers by supporting the unemployed and by ensuring all workers have a safe workplace where they receive a fair wage.
The New York State Department of Labor uses artificial intelligence (AI) tools to improve efficiency and assist with some areas of work both internally and externally. These tools are used in compliance with applicable laws and policies to enhance the Department’s mission and better serve our customers. Additionally, the Department's use of AI tools includes ongoing human oversight and review to ensure appropriateness, accuracy, and fairness. You can learn more about the current AI technologies NYSDOL uses that directly impact the public at NYS AI Systems Inventory: Beginning September 2025 | State of New York.