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File a New Unemployment Insurance Claim

Our online system has been improved to better serve New Yorkers. You may file any day of the week from 7:30 AM to 7:30 PM.
Latest Updates
What You Need to Know
  • Partial Unemployment Update: As of January 18, 2021, New York State has modified the rules for partial unemployment eligibility so that New Yorkers can take on part-time work without losing disproportionate unemployment and pandemic benefits. For information on how this impacts weekly certifications and guidance for claiming partial benefits, refer to the Partial Unemployment Eligibility web page, social media platforms, and emails and text messages sent directly to claimants.

  • Update: The federal government has extended the federal unemployment benefit programs available through the CARES Act for an additional 11 weeks. Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) will be available through March 14, 2021, with qualified claimants’ benefits fully phasing out by April 11, 2021. Federal Pandemic Unemployment Compensation (FPUC) benefits will resume with $300 weekly payments until March 14, 2021. For more information, see the Continued Assistance Act FAQs.  

    To receive these extended federal benefits, continue to certify weekly while unemployed. To allow your fellow New Yorkers to reach NYS DOL representatives about regular matters, please do not call to inquire about the federal program extensions at this time. As we receive additional guidance on the federal programs from US DOL, we will provide updates on our website, social media platforms, and directly via emails and texts. 

  • 1099-G Update: By the end of January, New Yorkers who received unemployment or pandemic benefits in 2020 will be able to view and print their 1099-G tax forms through NYS DOL’s website. Please note that tax form 1099-G will only be mailed upon request. To request your form by mail, call 888-209-8124 after we announce the 1099-G tax forms are available. See more information about form 1099-G.

  • Report Fraud: NYS DOL is working aggressively to identify and prevent Unemployment Insurance (UI) fraud. If you receive a letter from NYS DOL about unemployment benefits that you have not filed for, you could be a victim of UI fraud. If you think you are a victim of UI fraud or believe you know someone who is committing fraud, please report this at on.ny.gov/uifraud.

  • Important FAQs and Information:  Apply to Shared Work Program | Returning to Work and UI | DocuSign FAQs | Find an ATM Near You | KeyBank Debit Card FAQs | How to Switch to Direct Deposit | New York Forward Returning Worker Bill of Rights | Lost Wages Assistance (LWA) FAQs: English | Español

  • Important Notice to NYS Employers: The Department of Labor issued a directive to remind employers of their obligation to provide information to employees to help them promptly complete the unemployment insurance benefits application. Employers may use Form IA 12.3 to provide this information. The best way to file a new unemployment insurance claim is online. The application has been updated so New Yorkers can apply for Unemployment Insurance or Pandemic Unemployment Assistance.
  • NY Project Hope Emotional Support Helpline: 1-844-863-9314
    NY Project Hope is the statewide crisis counseling response to COVID-19. Helpline callers can reach a trained crisis counselor seven days a week from 8am to 10pm. The calls are free, confidential, and anonymous. New Yorkers can also visit NY Project Hope’s website  to find resources, strategies, and tips to help cope during COVID.  NY Project Hope is a program of the NYS Office of Mental Health and is funded by FEMA.
Frequently Asked Questions
Get answers to your questions about Unemployment Insurance

Video: How To File an Application for Unemployment Benefits

Paid Sick Leave
Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by the mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint.
For Department of Labor Employees Only
Please check this page 30 minutes prior to the start of your work day and again during your work day.
Commissioner's Orders