Important Notice About Receiving Your Back Benefits: The DOL is using DocuSign’s secure digital signature technology to help New Yorkers get their backdated payments. If you receive an email, please fill out the form and send it in so that we can get you the benefits you are eligible for as quickly as possible. To verify the legitimacy of your notification from DocuSign the message will be sent to you from [email protected] and the Reply-To email will be [email protected] Docusign FAQs
If you are receiving your benefits on a KeyBank debit card, you have access to thousands of no-fee ATMs across the state through KeyBank and the Allpoint network. Find an ATM, read KeyBank debit card FAQs or learn how to switch to direct deposit.
If you are a worker applying for the Shared Work program, please apply here.
Waiting weeks for unemployment benefits have been waived during this crisis. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of our existing system and does NOT impact your benefits.
The DOL has begun a new initiative to proactively inform New Yorkers of the status of their unemployment benefits application through emails and text messages. This initiative is designed to keep New Yorkers informed throughout the process — from submission to approval.
- Important Notice to NYS Employers: The Department of Labor issued a directive to remind employers of their obligation to provide information to employees to help them promptly complete the unemployment insurance benefits application. Employers may use Form IA 12.3 to provide this information. The best way to file a new unemployment insurance claim is online. The application has been updated so New Yorkers can apply for Unemployment Insurance or Pandemic Unemployment Assistance.
- If you have already filed a claim, and were told you needed to call to complete your application do NOT call - instead, the Department of Labor (DOL) call center will call you directly.
Unemployment Insurance Benefits
Video: How To File an Application for Unemployment Benefits
Learn more about what you need to know about filing for unemployment insurance during the COVID-19 pandemic.