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File a New Unemployment Insurance Claim

Our online system has been improved to better serve New Yorkers. You may file any day of the week from 7:30 AM to 7:30 PM.
Latest Updates
What You Need to Know
  • Lost Wages Assistance (LWA) Update (Posted 9/21/2020): New York State has now been approved for two rounds of the $300 Lost Wages Assistance (LWA) program, representing the benefit weeks ending August 2, 9, 16, 23, and 30 and September 6. Payments for the first three weeks of the program were paid beginning on September 18, and payments for the final three weeks will start during the week of September 21. In order to deliver benefits to New Yorkers as quickly as possible, the second round of LWA payments will be distributed over a number of days during the week of September 21 — that means you may receive one payment of $300 each day for three days, rather than all at once. Per federal regulations, your unemployment must be related to COVID-19 to be eligible for LWA benefits. New Yorkers who are already qualified for the LWA program will receive an email and/or text message from the DOL informing them they do not need to take any action to receive LWA benefits. If you fall into this category, please do not call to inquire about the program. New Yorkers who need to certify for the LWA program will receive a secure DocuSign email from the DOL that must be filled out and submitted to be eligible for LWA benefits. Claimants can also call 833-491-0632 to certify via an automated phone system. See LWA FAQs: English |  Español
  • Report Fraud: NYS DOL is working aggressively to identify and prevent Unemployment Insurance (UI) fraud. If you receive a letter from NYS DOL about unemployment benefits that you have not filed for, you could be a victim of UI fraud. If you think you are a victim of UI fraud or believe you know someone who is committing fraud, please report this at

  • Notice About $600 FPUC Payments (Posted 7/31/2020): The weekly $600 Federal Pandemic Unemployment Compensation (FPUC) benefit has expired. This may change if Congress takes action to extend this benefit. We will provide updates on any changes here on our website and on our social media platforms. Please do NOT call for FPUC updates. Your Unemployment Insurance benefits and Pandemic Unemployment Assistance benefits will continue as long as you are qualified and certify weekly. UI benefits have now been extended up to 59 weeks and PUA benefits have now been extended to 46 weeks.

  • Returning to Work and Unemployment Insurance: Get answers to common questions about how returning to work impacts your unemployment benefits.

  • Important Notice About Receiving Your Back Benefits: The DOL is using DocuSign’s secure digital signature technology to help New Yorkers get their backdated payments. If you receive an email, please fill out the form and send it in so that we can get you the benefits you are eligible for as quickly as possible. To verify the legitimacy of your notification from DocuSign the message will be sent to you from [email protected] and the Reply-To email will be [email protected] Docusign FAQs

  • If you are receiving your benefits on a KeyBank debit card, you have access to thousands of no-fee ATMs across the state through KeyBank and the Allpoint network. Find an ATM, read KeyBank debit card FAQs or learn how to switch to direct deposit.

  • If you are a worker applying for the Shared Work program, please apply here.

  • Important Notice to NYS Employers: The Department of Labor issued a directive to remind employers of their obligation to provide information to employees to help them promptly complete the unemployment insurance benefits application. Employers may use Form IA 12.3 to provide this information. The best way to file a new unemployment insurance claim is online. The application has been updated so New Yorkers can apply for Unemployment Insurance or Pandemic Unemployment Assistance.
  • The New York Forward Returning Worker Bill of Rights
Frequently Asked Questions
Get answers to your questions about Unemployment Insurance

Video: How To File an Application for Unemployment Benefits

Paid Sick Leave
Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by the mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint.
For Department of Labor Employees Only
Please check this page 30 minutes prior to the start of your work day and again during your work day.