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File a New Unemployment Insurance Claim

Our online system has been improved to better serve New Yorkers. You may file any day of the week from 7:30 AM to 7:30 PM.
Latest Updates
What You Need to Know
  • Update – 2/25/2021: NYS DOL is using’s secure online technology to verify the identity of some unemployment insurance (UI) and Pandemic Unemployment Assistance (PUA) applicants. This new tool allows New Yorkers to safely and efficiently submit their identity documentation. If you receive an email, text, or letter from NYS DOL about, follow the instructions – even if you previously submitted your ID documentation through mail, fax, or our online system. 

    If you receive the communication and have not applied for benefits, please do NOT fill out the form. Instead, report that you received the email, text, or letter to NYS DOL at You will receive an email confirmation that NYS DOL has received your report – you do not need to speak to a representative to report fraud.

    For more information about verifying your identity with, watch this video and visit the support page.

  • 1099-G Update - 2/1/2021: The 1099-G tax form is available now. If you received unemployment or pandemic benefits in calendar year 2020, you will need this form to file your taxes. To access your form online, log in to, click ‘Unemployment Services,’ select ‘2020’ from the dropdown menu, and click ‘View/Print Your 1099-G.’ If you do not have an online account with NYS DOL, you may call 1-888-209-8124 to request 1099-G form through our automated phone service. For more information, visit

  • PUA Update – 1/30/2021: New Yorkers who are enrolled in the Pandemic Unemployment Assistance (PUA) program do not need to reapply for benefits if they continue to be unemployed when they reach the end of their initial benefit year. Instead, PUA claimants should continue to certify weekly while unemployed to continue receiving the benefits they are eligible for. Claimants who are receiving traditional Unemployment Insurance (UI), should reapply if they continue to be unemployed when their benefit year has ended. For more information about extended benefits, visit

  • Partial Unemployment Update - 1/18/2021: As of January 18, 2021, New York State has modified the rules for partial unemployment eligibility so that New Yorkers can take on part-time work without losing disproportionate unemployment and pandemic benefits. For information on how this impacts weekly certifications and guidance for claiming partial benefits, refer to the Partial Unemployment Eligibility web page, social media platforms, and emails and text messages sent directly to claimants.

  • Continued Assistance Update - 1/3/2021: The federal government has extended the federal unemployment benefit programs available through the CARES Act for an additional 11 weeks. Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) will be available through March 14, 2021, with qualified claimants’ benefits fully phasing out by April 11, 2021. Federal Pandemic Unemployment Compensation (FPUC) benefits will resume with $300 weekly payments until March 14, 2021. For more information, see the Continued Assistance Act FAQs.  

  • Report Fraud: NYS DOL is working aggressively to identify and prevent Unemployment Insurance (UI) fraud. If you receive a letter from NYS DOL about unemployment benefits that you have not filed for, you could be a victim of UI fraud. If you think you are a victim of UI fraud or believe you know someone who is committing fraud, please report this at

  • Important FAQs and Information:  Apply to Shared Work Program | Returning to Work and UI | DocuSign FAQs | Find an ATM Near You | KeyBank Debit Card FAQs | How to Switch to Direct Deposit | New York Forward Returning Worker Bill of Rights | Lost Wages Assistance (LWA) FAQs: English | Español

  • NY Project Hope Emotional Support Helpline: 1-844-863-9314
    NY Project Hope is the statewide crisis counseling response to COVID-19. Helpline callers can reach a trained crisis counselor seven days a week from 8am to 10pm. The calls are free, confidential, and anonymous. New Yorkers can also visit NY Project Hope’s website  to find resources, strategies, and tips to help cope during COVID.  NY Project Hope is a program of the NYS Office of Mental Health and is funded by FEMA.
Frequently Asked Questions
Get answers to your questions about Unemployment Insurance

Video: How To File an Application for Unemployment Benefits

Paid Sick Leave
Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by the mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint.
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Please check this page 30 minutes prior to the start of your work day and again during your work day.
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