NYS Department of Labor
W.A. Harriman Campus
Albany, NY 12226
(518) 457-9000 | (888) 4-NYSDOL (888-469-7365) | 711 TTY/TTD
Unemployment Insurance (UI) and the TCC
The Telephone Claims Center (TCC) is your place for help with your UI claim. We are ready to answer your call and help with filing a new UI claim, giving updates on a new or existing UI claim or if you have a specific questions about your claim.
For questions about your UI claim, call our Telephone Claims Center Monday through Friday, 8 a.m. to 5 p.m. at 888-209-8124. Interpreters are available for most languages; press 9 for an interpreter.
For more ways to contact the DOL about your UI claim please head over to our UI Contact page.
Need help? Check out our online resources. If you still can't find what you're looking for, give us a call. We'd be glad to assist you!
I'm not getting paid like I'm supposed to, and my job is violating other labor standards laws. How do I file a complaint?
- Labor Standards webpage
- Labor Standard Complaint Form: English, Albanian, Arabic, Bengali, Chinese, French, Haitian Creole, Italian, Korean, Polish, Portuguese, Russian, Spanish, Urdu, Yiddish
My child got their first job, what New York State laws should we know about?
What is the minimum wage in my area?
What are the laws for overtime in New York State?
What New York State laws do I need to post at my business?
What are the New York State laws for cannabis in the workplace?
DOL Social Media
We're here to connect with you. Find out how your can stay up to date with everything happening at the NYSDOL.
Contact our press office for media inquiries by phone at: (518) 457-5519 or by Email at [email protected]
*NOTE: This telephone number or email address should not be used to inquire about your unemployment insurance claim or your online services account.
Complete our Contact Us Form
*NOTE: Please do not use this form to inquire about your unemployment insurance claim or your online services account.
Call (800) 833-3000 for help with your online services account.
*NOTE: This number should not be used to inquire about your individual unemployment insurance claim.