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File a New Unemployment Insurance Claim

Our online system has been improved to better serve New Yorkers. You may file any day of the week from 7:30 AM to 7:30 PM.
Latest Updates
What You Need to Know
  • Overpayment Update - 4/29/21: NYS DOL has sent notices regarding overpayments of unemployment benefits. If you have questions about your notice of overpayment, visit our Overpayment Waiver and Appeal Process webpage.

  • MEUC Update – 3/25/21: The Mixed Earner Unemployment Compensation (MEUC) program is now available for eligible claimants for the benefit weeks ending January 3, 2021 to September 5, 2021. To see if you are eligible and to apply for the program, visit

  • American Rescue Plan Update – 3/16/21: The American Rescue Plan has been signed into law, extending unemployment benefits for millions of Americans. As we work on guidance, New Yorkers who continue to be unemployed may continue certifying for benefits. PUA recipients, UI recipients who are not at their benefit year ending (BYE) date, and UI recipients who are not required to reapply at their BYE date should continue receiving benefits without lapse. UI recipients who must reapply after their benefit year ending (BYE) date will receive the benefits they are due after their new application has processed. For more information, see our American Rescue Plan FAQ.

  • Fraud Update – 3/16/21: NYS DOL has launched a new online fraud resource with important information about protecting your identity from fraudsters, including guidance on how to report fraud, protect your personal information, and observe safe online practices. Visit for these tips and more.  

  • Benefit Year Ending (BYE) Update – 3/8/2021: NYS DOL has released new guidelines on how UI recipients should proceed if still unemployed when they reach their BYE date. UI recipients may qualify for extended benefits under the federal extension or for a new UI claim, depending on their work history and wages earned since filing their initial claim in 2020. Visit for important information on this updated guidance. (En Español)

    PUA claimants who continue to be unemployed when they reach their initial BYE date do not need to reapply for benefits. Instead, PUA claimants should continue to certify weekly while unemployed to continue receiving the benefits they are eligible for.

  • Update – 2/25/2021: NYS DOL is using’s secure online technology to verify the identity of some unemployment insurance (UI) and Pandemic Unemployment Assistance (PUA) applicants. This new tool allows New Yorkers to safely and efficiently submit their identity documentation. If you receive an email, text, or letter from NYS DOL about, follow the instructions – even if you previously submitted your ID documentation through mail, fax, or our online system. 
    If you receive the communication and have not applied for benefits, please do NOT fill out the form. Instead, report that you received the email, text, or letter to NYS DOL at You will receive an email confirmation that NYS DOL has received your report – you do not need to speak to a representative to report fraud.
    For more information about verifying your identity with, watch this video and visit the support page.

  • 1099-G Update - 2/1/2021: The 1099-G tax form is available now. If you received unemployment or pandemic benefits in calendar year 2020, you will need this form to file your taxes. To access your form online, log in to, click ‘Unemployment Services,’ select ‘2020’ from the dropdown menu, and click ‘View/Print Your 1099-G.’ If you do not have an online account with NYS DOL, you may call 1-888-209-8124 to request 1099-G form through our automated phone service. For more information, visit

  • Partial Unemployment Update - 1/18/2021: As of January 18, 2021, New York State has modified the rules for partial unemployment eligibility so that New Yorkers can take on part-time work without losing disproportionate unemployment and pandemic benefits. For information on how this impacts weekly certifications and guidance for claiming partial benefits, refer to the Partial Unemployment Eligibility web page, social media platforms, and emails and text messages sent directly to claimants.

  • Important FAQs and Information:  Apply to Shared Work Program | Returning to Work and UI | DocuSign FAQs | Find an ATM Near You | KeyBank Debit Card FAQs | How to Switch to Direct Deposit | New York Forward Returning Worker Bill of Rights | Lost Wages Assistance (LWA) FAQs: English | Español | NY Project Hope Emotional Support

Unemployment Insurance
Claimant Handbook & Frequently Asked Questions
Unemployment Insurance Handbook

The handbook provides general information for Unemployment Insurance benefits. Find this document in English and various other languages.

Frequently Asked Questions

Get answers to your questions about Unemployment Insurance.

Video: How To File an Application for Unemployment Benefits

Paid Sick Leave
Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by the mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint.
Healthy Terminals Act
On March 25, 2021 Governor Cuomo signed the Healthy Terminals Act which now establishes specific standards of wage rates for covered airport workers in New York state.
For Department of Labor Employees Only
Please check this page 30 minutes prior to the start of your work day and again during your work day.
Commissioner's Orders