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File a New Unemployment Insurance Claim

Our online system has been improved to better serve New Yorkers. You may file any day of the week from 7:30 AM to 7:30 PM.
Latest Updates
What You Need to Know
  • Lost Wages Assistance (LWA): New York State has been approved for the $300 Lost Wages Assistance (LWA) program, representing the benefit weeks ending August 2, 9, 16, 23, and 30 and September 6. Per federal regulations, your unemployment must be related to COVID-19 to be eligible for LWA benefits. New Yorkers who need to certify for the LWA program will receive a secure DocuSign email from the DOL that must be filled out and submitted to be eligible for LWA benefits. Claimants can also call 833-491-0632 to certify via an automated phone system. The DocuSign email will contain an expiration date that your certification must be submitted by. If you have not certified via DocuSign or the automated phone system by the expiration date, you will no longer be eligible to certify for or receive LWA benefits. See LWA FAQs: English | Español
  • Report Fraud: NYS DOL is working aggressively to identify and prevent Unemployment Insurance (UI) fraud. If you receive a letter from NYS DOL about unemployment benefits that you have not filed for, you could be a victim of UI fraud. If you think you are a victim of UI fraud or believe you know someone who is committing fraud, please report this at

  • Notice About $600 FPUC Payments (Posted 7/31/2020): The weekly $600 Federal Pandemic Unemployment Compensation (FPUC) benefit has expired. This may change if Congress takes action to extend this benefit. We will provide updates on any changes here on our website and on our social media platforms. Please do NOT call for FPUC updates. Your Unemployment Insurance benefits and Pandemic Unemployment Assistance benefits will continue as long as you are qualified and certify weekly. UI benefits have now been extended up to 59 weeks and PUA benefits have now been extended to 46 weeks.

  • Important FAQs and Information:  Apply to Shared Work Program | Returning to Work and UI | DocuSign FAQs | Find an ATM Near You | KeyBank Debit Card FAQs | How to Switch to Direct Deposit | New York Forward Returning Worker Bill of Rights

  • Important Notice to NYS Employers: The Department of Labor issued a directive to remind employers of their obligation to provide information to employees to help them promptly complete the unemployment insurance benefits application. Employers may use Form IA 12.3 to provide this information. The best way to file a new unemployment insurance claim is online. The application has been updated so New Yorkers can apply for Unemployment Insurance or Pandemic Unemployment Assistance.
  • NY Project Hope Emotional Support Helpline: 1-844-863-9314
    NY Project Hope is the statewide crisis counseling response to COVID-19. Helpline callers can reach a trained crisis counselor seven days a week from 8am to 10pm. The calls are free, confidential, and anonymous. New Yorkers can also visit NY Project Hope’s website  to find resources, strategies, and tips to help cope during COVID.  NY Project Hope is a program of the NYS Office of Mental Health and is funded by FEMA.
Frequently Asked Questions
Get answers to your questions about Unemployment Insurance

Video: How To File an Application for Unemployment Benefits

Paid Sick Leave
Governor Cuomo enacted a law that provides benefits - including sick leave, paid family leave, and disability benefits - to New York employees impacted by the mandatory or precautionary orders of quarantine or isolation due to COVID-19. If your employer does not comply with this law, you have the right to file a complaint.
For Department of Labor Employees Only
Please check this page 30 minutes prior to the start of your work day and again during your work day.