Services for Veterans
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Overview

The New York State Department of Labor Veterans’ Program has specialized staff that are dedicated to helping veterans and eligible persons gain a competitive edge in today’s labor market.

As a veteran or eligible person, you receive priority services in all New York State employment and training programs for which you are eligible and qualified. This priority of service is guaranteed by federal law and by the New York State Veterans Bill of Rights for Employment Services.

We are proud to offer Priority of Service to veterans and their eligible spouses. This means that if you served on Active Duty in the United States Armed Forces, you will:

  • Be served first by the next available staff member
  • Get first priority for jobs and training for which you are eligible and qualified

 

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Download Veteran Services Fact Sheets

Disabled Veterans’ Outreach Program Specialists

Mailto:[email protected]Disabled Veterans' Outreach Program Specialists (DVOPs) are disabled veterans themselves. They provide individual career services exclusively to veterans and eligible persons who have significant barriers to employment. They also provide a full range of employment services, including comprehensive assessments, individual employment plans, job referrals, referrals to training and support services, and resume and interview preparation assistance.

List of Disabled Veterans' Outreach Specialists
Albany-Schenectady Melissa Balan
DVOP
(518) 462-7600
[email protected]
Career Central
175 Central Avenue
Albany, NY 12206
Albany Office
Bronx Ozias Batista
DVOP
(718) 960-7922
[email protected]
Bronx Workforce1 Career Center
400 East Fordham Road, 8th Floor
Bronx, NY 10458-5039
Bronx Office
Bronx Andrew Leung
DVOP
(718) 960-7912
[email protected]
Bronx Workforce1 Career Center
400 East Fordham Road, 8th Floor
Bronx, NY 10458-5039
Bronx Office
Broome-Tioga Jim Davies
DVOP
(607) 778-2257
[email protected]
Broome Workforce
601-635 Harry L. Drive, Suite 56
Johnson City, NY 13790

Binghamton Office

Chautauqua Daniel "Len" Culbreth
DVOP
(716) 487-5192
[email protected]
Jamestown Career Center
4 East 3rd Street
Jamestown, NY 14701

Jamestown Office

Chemung-Schuyler-Steuben Gary Hogate
DVOP
(607) 733-7131 ext. 2113
[email protected]
CSS Workforce NY
318 Madison Avenue
Elmira, NY 14901
Elmira Office
Chenango-Delaware-Otsego William Haines
DVOP
(607) 334-2201
[email protected]
CDO Workforce Center
1 Ohara Drive
Norwich, NY 13815
Norwich Office
Clinton-Essex-Franklin-Hamilton Manny Seck
DVOP
(518) 561-0430
[email protected]
OneWorkSource Business and Employment Center
194 U.S. Oval
Plattsburgh, NY 12903

Plattsburgh Office

Dutchess-Ulster Edward Himko
DVOP
(845) 473-9000
[email protected]
Dutchess Career Center
191 Main Street
Poughkeepsie, NY 12601

Poughkeepsie Office

Erie Evette Spencer
DVOP
(716) 851-2600
[email protected]
Buffalo Career Center
284 Main Street
Buffalo, NY 14202-4081
Buffalo Office
Erie Matejka Baumgardner
DVOP
(716) 634-9081
[email protected]
Williamsville Career Center
4175 Transit Road
Transitown Plaza
Williamsville, NY 14221

Williamsville Office

Fulton-Montgomery-Schoharie Ralph Grugnale
DVOP
(518) 842-2240 ext. 3058
[email protected]
Amsterdam Workforce Solution Center
2620 Riverfront Center
Amsterdam, NY 12010

Amsterdam Office

Genesee-Orleans Nicholas Brown
DVOP
(585) 344-2042 ext. 4224
[email protected]
Genesee County Career Center
587 E. Main Street, Suite 100
Batavia, NY 14020
Batavia Office
Jefferson-Lewis Bruce Goodnough
DVOP
(315) 786-3657
[email protected]
The WorkPlace
1000 Coffeen Street
Watertown, NY 13601

Watertown Office

Jefferson-Lewis Brian Jackson
DVOP
(315) 772-7099
[email protected]
Lowville Work Place
5274 Outer Stowe Street
Lowville, NY 13637
or
10720 Mount Belvedere Boulevard
Clark Hall A2-4
Fort Drum, New York 13602
Loweville Office
Fort Drum Office
Kings Len McRae
DVOP
(718) 613-3867
[email protected]
Brooklyn Workforce 1 Career Center
250 Schermerhorn St.
Brooklyn, NY 11201
Brooklyn Office
Livingston-Wyoming Shawn Murphy
DVOP
(585) 786-3145
[email protected]
Warsaw Career Center
448 N. Main Street
Warsaw, New York 14569
Warsaw Office
Monroe Roberto Ramos
DVOP
(585) 371-9168
[email protected]
NYSDOL/Rochester Works! Career Center
276 Waring Road
Rochester, NY 14609

Rochester Office

Monroe Christopher Torres
DVOP
(585) 258-3500 ext. 3202
[email protected]
Rochester Works Career Center
255 North Goodman Street
Rochester, NY 14607

Rochester Office

Nassau Ingrid Alexander
DVOP
(516) 934-8531
[email protected]
Hicksville Career Center
301 West Old Country Road
Hicksville, NY 11801
Hicksville Office
Nassau George Roach
DVOP
(516) 240-2881
[email protected]
Hempstead Works Career Center
50 Clinton St, Suite 302
Hempstead, NY 11550

Hempstead Office

Niagara Ian Bone
DVOP
(716) 278-8258
[email protected]
Niagaras WorkSourceOne
1001 11th Street, Suite E, Room 1014
Niagara Falls, NY 14301

Niagara Falls Office

New York Mery Lezama
DVOP
(212) 775-3771
[email protected]
Lower Manhattan Workforce1 Career Central
75 Varick Street
New York, NY 10013
Varick St Office
Onondaga William Burns
DVOP
(315) 477-6908
[email protected]
Cayuga Works Career Center
960 James Street
Syracuse, NY 13203
Syracuse Office
Onondaga Matthew Sheehan
DVOP
(315) 477-6919
[email protected]
Cayuga Works Career Center
960 James Street
Syracuse, NY 13203
Syracuse Office
Ontario-Seneca-Wayne-Yates Michelle Coomber
DVOP
(315) 789-1771 ext. 115
[email protected]
New York State Department of Labor – Geneva
795 Canandaigua Road
Geneva, NY 14456
Geneva Office
Orange-Sullivan Paul Sangalli
DVOP
(845) 360-0349
[email protected]
Orange Works Career Center
18 Seward Ave, 1st Floor
Middletown, NY 10940

Middletown Office

Oswego Bret Farritor
DVOP
(315) 591-9300
[email protected]
Oswego Workforce New York
200 N. 2nd Street
Fulton, New York 13069
Oswego Office
Queens Jimmy Vargas
DVOP
(718) 557-6711
[email protected]
Queens Workforce 1 Career Center
168-25 Jamacia Avenue, 2nd Floor
Jamaica, NY 11432
Jamaica Office
Queens Edward Dalton
DVOP
(718) 661-5005
[email protected]
Flushing Workforce 1 Career Center
90-02 Queens Boulevard 2nd Floor
Elmhurst, NY 11373
Flushing Office
Richmond Rapcelies Almonte
DVOP
(718) 285-8483 ext. 5483
[email protected]
Staten Island Workforce 1 Career Center
120 Stuyvesant Place, 3rd Floor
Staten Island, NY 10301

Staten Island Office

Saratoga-Warren-Washington Anthony Ruggiero
DVOP
(518) 743-0925 ext. 8884
[email protected]
Career Center of Warren County
333 Glen Street
Glens Falls, NY 12801

Glens Falls Office

St. Lawrence Matthew Flynn
DVOP
(315) 769-3596
[email protected]
St. Lawrence Career Center
35 Glenn Street
Massena, NY 13662
Massena Office
Steuben Kelli Everett
DVOP
(607) 324-8388
[email protected]
Hornell Career Center
107 Broadway
Hornell, NY 14843
Hornell Office
Suffolk Michael Antidormi
DVOP
(631) 687-4851
[email protected]
Workforce NY Career Center
160 South Ocean Avenue
Patchogue, NY 11772

Patchogue Office

Suffolk Joann Ashley
DVOP
(631) 687-48911
[email protected]
Workforce NY Career Center
160 South Ocean Avenue
Patchogue, NY 11772

Patchogue Office

Suffolk Steven Maieli
DVOP
(631) 687-4851
[email protected]
Workforce NY Career Center
160 South Ocean Avenue
Patchogue, NY 11772

Patchogue Office

Westchester-Putnam Frank James Casillas III
DVOP
(914) 737-3490 ext. 303
[email protected]
Peekskill Employment Center
201 South James Street
Peekskill, NY 10566
Peekskill Office

Local Veterans’ Employment Representatives

https://www.google.com/maps/d/u/0/viewer?hl=en&ie=UTF8&msa=0&ll=42.76112900000002%2C-78.129959&spn=0.046548%2C0.07699&z=14&iwloc=00049bc7494d63cb285d7&mid=1gM7cj5TsTigi1rXUaQg26ZlXaeQLocal Veterans' Employment Representatives (LVERs) staff are also veterans. They specialize in advocating on behalf of veterans and eligible persons with business, industry, and community organizations to promote employment and training opportunities. They also provide services for veterans and eligible persons, including job matching and job placement, conduct employer outreach, inform Federal contractors of the process to hire qualified veterans, and promote credentialing and licensing opportunities.

List of Local Veterans' Employment Representatives
Albany-Schenectady William Shay
LVER
(518) 462-7600
[email protected]
Career Central
175 Central Avenue
Albany, NY 12206
Albany Office
Allegany-Cattaraugus-Chautauqua Vicky America
LVER
(716) 363-6071
[email protected]
Allegany County Employment and Training Center
407 Central Avenue
Dunkirk, NY 14048
Dunkirk Office
Bronx Jake Lewis
LVER
(718) 960-7901
[email protected]
Bronx Workforce1 Career Center
400 East Fordham Road, 8th Floor
Bronx, NY 10458-5039
Bronx Office
Broome-Tioga-Tompkins William Fowler
LVER
(607) 778-2218
[email protected]
Broome Workforce
601-635 Harry L. Drive, Suite 56
Johnson City, NY 13790

Binghamton Office

Cayuga-Cortland-Madison Matt Brennan
LVER
(315) 255-4908
[email protected]
Cayuga Works Career Center
199 Franklin Street
Suite 204
Auburn, NY 13021
Auburn Office
Chemung-Schuyler-Steuben Frank Vaughan
LVER
(607) 324-8388
[email protected]
Hornell Career Center
107 Broadway
Hornell, NY 14843
Hornell Office
Clinton-Essex-Franklin-Hamilton Joanna Colgan
LVER
(518) 561-0430
[email protected]
OneWorkSource
194 US Oval
Plattsburgh, New York 12903
Plattsburgh
Erie Walter Wallace
LVER
(716) 851-2638
[email protected]
Buffalo Employment and Training Center
77 Goodell Street
Buffalo, NY 14203
Buffalo Office
Genesee Neil Gagne
LVER
(585) 244-2042 ext. 4211
[email protected]
Genesee County Career Center
587 E. Main Street, Suite 100
Batavia, NY 14020
Batavia Office
Monroe Kevin Melia
LVER
(585) 266-7760
[email protected]
Rochester Works
276 Waring Road
Rochester, NY 14609

Rochester Office

Nassau

Mitch Innis

LIVER
(516)-240-4745
[email protected]

Hempstead Works Career Center
50 Clinton St, Suite 302
Hempstead, NY 11550

Hempstead Office

New York Gabriel Nava
LVER
(917) 493-7200
[email protected]
Upper Manhattan Workforce1 Career Center
215 West 125th Street - 6th Floor
New York, NY 10027

Upper Manhattan Office

Onondaga Ralph Turner
LVER
(315) 477-6930
[email protected]
CNY Works
960 James Street
Syracuse, NY 13203

Syracuse Office

Ontario-Wayne-Seneca-Yates Christopher Caughey
LVER
(315) 789-1771
[email protected]
New York State Department of Labor – Geneva
795 Canandaigua Road
Geneva, NY 14456
Geneva Office
Orange-Rockland Elizabeth Ober
LVER
(845) 360-0343
[email protected]
Orange Works Career Center
18 Seward Ave, 1st Floor
Middletown, NY 10940

Middletown Office

Orleans-Niagara Stephen Bragg
LVER
(585) 589-5335
[email protected]
Orleans Center for Workforce Development
458 West Ave., Suite 3
Albion, NY 14411
Albion Office
Putnam-Westchester-Yonkers John O'Shaughnessy
LVER
(914) 461-9066
[email protected]
Yonkers Employment Center
28 Wells Avenue
Building 3, 4th Floor
Yonkers, NY 10701
Yonkers Office
St. Lawrence Michael Casselman
LVER
(315) 772-7099
[email protected]
The WorkPlace
1000 Coffeen Street
Watertown, NY 13601

Watertown Office

Suffolk Alicia Evangelist
LVER
(631) 687-4810
[email protected]
Workforce NY Career Center
160 South Ocean Avenue
Patchogue, NY 11772

Patchogue Office

Warren-Washington-Saratoga Lorraine Gardephe
LVER
(518) 824-8893
[email protected]
Warren County Career Center
333 Glen Street
Glens Falls, NY 12801

Glens Falls Office

Wyoming

Guy Sceusa

LVER

(585) 228-3098

[email protected]

Warsaw Career Center

448 North Main Street

Warsaw, NY 14569

Warsaw Office

Training and Education Opportunities

State & Federal Programs

There are a variety of programs available at the state level and nationally to help Veterans translate their military experience into academic credit, a professional credential or certification. There's also specialized training programs, apprenticeships and various education benefit programs to assist Vets with forging their way after serving their country. 

Learn About Training and Education

Lifelong Learning with Coursera

Most veterans are eligible to take free classes with Coursera in partnership with the NYS Department of Labor. Coursera is an online learning platform that offers over 7,000 courses and learning activities that could help you learn new skills, build on the knowledge you already have, and launch a new civilian career. 

Learn More About Coursera

Experience Counts

Former Governor Cuomo’s “Experience Counts” program grants veterans credit toward state licenses for military experience. For example, Commercial Driver’s License (CDL) fees can be waived for military members with recent experience driving trucks and heavy equipment during their service. The program also recognizes certain military training as credit towards licensure for veterans to become armed and unarmed security guards.

Learn About the Program

Temporary Hiring Program

The New York State Department of Civil Service hosts the Veterans Temporary Hiring Program Portal which provides a centralized location for qualifying Post9/11 veterans to submit up-to-date employment and contact information to be considered by New York State agencies hiring for temporary positions.

 

Learn About The program

Contact and Additional Resources

For information about Department of Labor veterans services, call 1-888-469-7365 and ask for the Veterans Program. You can also email [email protected] for general inquiries. For information about veterans benefits, contact the New York State Division of Veterans Affairs, call 1-888-VETS-NYS or visit veterans.ny.gov.