DOL Safety & Wellness

The New York State Department of Labor is committed to supporting employee wellness by directing them to statewide and nationwide resources that can help people navigate a variety of difficult situations. Learn more about how the organizations and services below can be a valuable resource for you or a loved one that may be struggling.

Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a joint labor-management program that benefits New York State employees by enhancing employee well-being, increasing productivity, and improving morale in the workplace. The EAP is funded through the collective bargaining agreements between the State of New York and the public employee unions: CSEA, PEF, UUP, NYSCOPBA, GSEU, Council 82, DC-37, and PBANYS. The Office of Employee Relations contributes on behalf of management/confidential employees.

Phone: 800-822-0244

Email: [email protected]

Website: https://oer.ny.gov/eap

New York State Domestic & Sexual Violence Hotline

Getting help from someone who has experience working within different systems can make things easier for you. The Office of Prevention of Domestic Violence can connect you with providers available to help empower and discuss options, not make decisions for you. You are the expert in your own life and the only one who knows what is right and safe for you.

Domestic violence and sexual violence service providers offer: 24-hour hotlines, legal advocacy, counseling, emotional support, information and referral services, transitional housing, emergency shelter and assistance with appointments to court or the hospital for a forensic rape exam.

Advocates understand the different systems you may interact with: Criminal Justice, Law Enforcement, Family Court, Social Services, Healthcare and Community Resources.

To talk to an advocate, contact the NYS Domestic and Sexual Violence Hotline. All conversations are confidential, secure, and available 24/7 in most languages. 

Call: 800-942-6906

Text: 844-997-2121

Website: https://opdv.ny.gov/survivors-victims

New York State Gambling & Chemical Dependency Hotline

The New York State Problem Gambling and Chemical Dependency HOPEline is owned by the New York State Office of Addiction Services and Supports (OASAS) and operated by contractors to provide high quality, responsive information, and referral services via phone and text message to callers throughout New York State experiencing substance abuse and problem gambling. HOPEline services are free and confidential.

Vibrant Emotional Health is contracted to operate the text message capabilities of the HOPEline. The HOPEline operates 24 hours a day, 365 days a year. The HOPEline responds to callers and follows-up to ensure that referrals result in intake appointments and to provide support and additional referrals as appropriate. The implementation of a multiple language HOPEline provides callers with access to bilingual staff to provide services in English and Spanish, as well as Bengali, Traditional Chinese, Haitian-Creole, Korean, and Russian.

Call: 877-8-HOPENY (877-846-7369)

Text: HOPENY

Website: https://oasas.ny.gov/hopeline

New York State Project Hope COVID-19 Hotline

NY Project Hope helps New Yorkers understand their reactions and emotions by providing an emotional support helpline, educational materials, trusted referrals, and local provider agencies, all dedicated to helping you manage and cope with changes brought on by COVID.

NY Project Hope Crisis Counselors understand what you are going through. Talking with them is free, confidential, and anonymous. Talk with someone who is trained, knowledgeable and never judges. Sometimes it’s helpful to talk with someone you don’t know.

If you’re not up for talking, take a look at the articles on the site, learn a few relaxation techniques or a few new coping tips.

Call: 844-863-9314

Website: https://nyprojecthope.org/

Workplace Sexual Harassment Hotline

New York State’s sexual harassment laws protect all employees at any workplace, and individuals who visit a workplace in the course of their own work such as consultants, delivery drivers, repair technicians, or salespersons. Under New York law, harassment at work does not have to be severe or pervasive to be unlawful, and workers have up to three years from the time of a harassment incident to file a workplace sexual harassment claim with the Division of Human Rights.

In March 2022, Governor Kathy Hochul further strengthened the resources available to New Yorkers facing sexual harassment in the workplace by signing legislation directing the New York State Division of Human Rights to implement a toll-free confidential hotline to provide counsel and assistance to individuals experiencing workplace sexual harassment.

You can call DHR’s toll-free sexual harassment hotline Monday through Friday, 9:00 AM to 5:00 PM.

Call: 800-HARASS-3 (800-427-2773)

Website: https://dhr.ny.gov/sexual-harassment-hotline

New York State Human Rights Law Support

Under the Human Rights Law in New York, every citizen has an “equal opportunity to enjoy a full and productive life.” This law protects you from discrimination in areas such as employment, education, credit, and purchasing or renting a home or commercial space.

 If you feel you’ve been discriminated against, you can file a complaint with the Division of Human Rights. Once a complaint is filed, the Division of Human Rights will investigate and may present the case in a public hearing.

Website: https://dhr.ny.gov/complaint

National Suicide Prevention Lifeline

We can all help prevent suicide. The 988 Lifeline provides 24/7, free, and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

Call or text: 988

Website: https://988lifeline.org/

National Sexual Assault Hotline

RAINN is the nation's largest anti-sexual violence organization. RAINN created and operates the National Sexual Assault Hotline in partnership with more than 1,000 local sexual assault service providers across the country.

If you or someone you know has been sexually assaulted, help is available. 

Call: 800-656-HOPE (800-656-4673)

Website: https://www.rainn.org/resources

National Substance Abuse & Mental Health Services Administration Hotline

SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Call: 800-662-HELP (800-662-4357)

Website: https://www.samhsa.gov/find-help/national-helpline

National Parent Helpline

Being a parent is a critically important job, 24 hours a day even when it’s not easy. The National Parent Helpline provides emotional support from trained advocates to help you become an empowered, stronger parent. Advocates are ready to listen, offer emotional support, help problem solve, and more.

Call: 855-4-A-PARENT (855-427-2736)

Website: https://www.nationalparenthelpline.org

National Crisis Text Line

The Crisis Text Line is available for any crisis including, but not limited to gun violence, coronavirus, anxiety, eating disorders, depression, and suicide. A live, trained Crisis Counselor receives the text and responds, all from a secure online platform.

TEXT: HOME to 74174

Website: https://www.crisistextline.org

Veterans Crisis Line

Are you a Veteran in crisis or concerned about one? The Veterans Crisis Line is here for you, serving Veterans, service members, National Guard and Reserve members, and those who support them. Connect with a real person qualified to provide free, confidential support to Veterans 24/7, 365 days a year. You don’t have to be enrolled in VA benefits or health care to call. 

Call: 800-273-8255, Press 1

Text: 838255

Website: https://www.veteranscrisisline.net

OSHA Hotline

The Occupational Safety and Health Administration ensures safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Call OSHA to report emergencies, unsafe working conditions, safety, and health violations, to file a complaint, or to ask safety and health questions.

Call: 800-321-OSHA (800-321-6742)

Website: www.osha.gov