Three workers are in a warehouse discussing business.

Consultation Services

From HR questions to ensuring that your business is complying with state laws, we're here to help!

Human Resources Consultation

The Department of Labor can help you with a variety of human resources services at no cost, saving your business thousands of dollars each year.  Our services include:

  • Job Analysis
  • Skills Gap Analysis
  • Employee Handbooks
  • Legal Compliance
  • Employment Application
  • Interview Techniques
  • Employee Orientation
  • Turnover Analysis

Learn more - download the Human Resources Consultation Fact Sheet


Request a Consultation:

Contact Your REGIONAL Business Services Representative

Help for Businesses and Workers Facing Cutbacks & Layoffs

Under the Department of Labor's Rapid Response program, businesses facing cutbacks, site closings, or layoffs have a variety of services to help mitigate and ease impacts to business owners and affected employees. Services include:

  • Shared Work Program - an alternative to laying off your employees
  • Assistance for affected employees through our network of Career Centers, including how to file UI claims, resume development, job referrals, and training opportunities.  
  • Job fairs

Learn more - download:


Get Assistance:

Contact Your REGIONAL Business Services Representative


If your covered business is forced to close or layoff employees, you MUST comply with the New York State Worker Adjustment and Retraining Notification Act. 

Businesses in New York State with 50 or more full time employees are required to issue a Worker Adjustment and Retraining Notification (WARN) 90 days before closing a plant. They must also notify when there is a layoff that affects 33 percent of the workforce (at least 25 workers) or 250 workers from a single employment site. They must send the notice to all affected employees, their representatives, the Department of Labor, and Local Workforce Development Boards.

Additionally, businesses must also give notice to the chief elected official of the unit or units of local government where the site of employment is located; the school district or districts where the site of employment is located; and each locality that provides police, firefighting, emergency medical or ambulance services, or other emergency services, to the locale where the site of employment is located.


Submit a WARN Act Notification

Health and Safety Consultation

Under the Department of Labor's on-site health and safety consultation program, businesses may request free professional consultation services for workplace health and safety needs. 

  • Consultations are confidential and completely separate from OSHA enforcement activities. We do not issue fines or penalties if we find safety and health violations.
  • Employers who receive a comprehensive consultation, correct the hazards and institute an effective safety and health program can be eligible for the Safety and Health Achievement Recognition Award (SHARP) and may receive a two-year exemption from a general scheduled OSHA inspection.
  • Learn more - download the Health and Safety fact sheet


Request a Health and Safety Consultation

Email: [email protected]
Call: 1-888-4-NYSDOL 

National Work Readiness Credential

Administered by the National Work Readiness Credential, the Work Readiness Credential is based on a business-defined standard of the critical skills needed by entry-level workers. Employers using the credential will reduce recruitment costs, improve productivity, minimize turnover, and lower on-the-job training costs by being able to confidently hire entry-level workers. The assessment is a test to evaluate the following work readiness skills in:

  • Communication
  • Interpersonal
  • Decision-making
  • Lifelong learning

Learn more about the using the Work Readiness Credential:

National Work Readiness Website


Health Insurance

Learn more about the following health insurance options for eligible small businesses:


NY State of Health’s Small Business Marketplace

Select from a variety of low-cost, quality health and dental plans to offer your employees. Depending on your size, tax credits may also be available for eligible businesses. You can set up a plan on your own – or with the help of a broker or assessor. This is appropriate for small businesses with 50 or fewer employees. Some of the benefits include:

  • Ability to select one plan, several plans, or all plans offered where a person lives or works
  • The option to choose how much of the cost you want to share
  • Consolidated billing so you pay only one monthly bill
  • Broker assistance to guide you and your employees through the enrollment process
  • Helps you attract and keep workers who want health coverage for themselves and their families


Learn more about benefits, eligibility, and setting up your plan:

NY State of Health Small Business Marketplace Website


Healthy NY

Healthy NY provides a health insurance package for eligible small businesses that is made affordable through State sponsorship. It offers benefits that cover health needs including:

  • Inpatient and outpatient hospital services
  • Physician services
  • Maternity care
  • Preventive health services
  • Diagnostic and x-ray services
  • Emergency services


Learn more about eligibility and how to apply: 


Serving Customers With Disabilities Online Training

The Reaching Out to Customers with Disabilities is an online course that explains how the ADA applies to businesses in ten short lessons. Putting these lessons into practice will allow you to comply with the ADA and welcome a whole new group of customers to purchase your goods, products, and services. 


take the ADA Reaching out Course